Kitchen and receipt printers for restaurants
Whether guests order by QR code or staff enter the order, it goes straight to the kitchen printer. Food can print in the kitchen and drinks at the bar.
Supported printers
Prime POS supports 80mm and 58mm thermal printers that use ESC/POS commands on your network (LAN cable or Wi-Fi), and Bluetooth receipt printers paired with an Android tablet. Printing is done from the Prime POS Android app, so no PC or print server is needed. For the kitchen, a Wi-Fi / LAN printer that any device can reach is best; a Bluetooth printer suits the register.
Kitchen tickets
- Choose the printer for each category (for example, curries to the kitchen and lassi to the drink station).
- When an item is cancelled, a void ticket prints in the kitchen so food is not made for nothing.
- Tickets can be printed in Japanese, English or both, so every cook can read them.
Receipts
Receipts that meet Japan's qualified invoice rules print on the 80mm receipt printer or on A4 paper.
Cash drawer
A cash drawer connected to the receipt printer opens automatically at payment. You can choose not to open it for non-cash payments.
A paperless kitchen display (KDS)
A tablet can be used as a kitchen display. Waiting time is shown by colour, and dishes are marked served with one tap. It can be used together with printers.
Frequently asked questions
Can I use Bluetooth printers?
Yes. Bluetooth receipt printers (ESC/POS) paired with an Android tablet print from the Prime POS Android app: in Admin → Printers set the connection to Bluetooth and pick the printer. iPad and PC browsers cannot print over Bluetooth, so a Wi-Fi / LAN printer is better for the kitchen.
Can an iPad print on its own?
Automatic printing is done from the Android app. Use the iPad browser for orders and payments, and prepare an Android device for printing.
Related features and guides
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