Prime POS: a POS register for restaurants

Built around how restaurants really work

Prime POS grew out of running an Indian and Nepali restaurant in Japan. Lunch rushes, takeaway, menus in two languages and changing staff were all part of the design, so the screens stay simple even when the restaurant is busy.

Fast, accurate order entry

• Choose items by number, category or favourites. Staff who know the menu numbers can type them in seconds.
• Options such as spice level, naan or rice, and sizes are supported.
• Orders that guests place from the table QR code go onto the same bill automatically. See QR code ordering.

The usual payment problems, handled

• Split bills by number of people or by amount.
• Discounts, voids and refunds: voids and refunds can require a manager's approval, and every action is logged.
• Move and merge tables, or move single items to another table.
• Payment methods: add the ones you use, such as cash, card or PayPay. There is no automatic link to card terminals; take the payment on your own terminal and record the method on the POS.

Receipts for Japan's invoice system and reduced tax rate

Issue receipts with your registration number (T-number) and the amount and tax for each rate, on A4 or 80mm paper. Eat-in is taxed at 10% and takeaway at 8% (alcohol stays at 10%), calculated for you.

Cash-up and cash management

Record the opening float, cash in and out, over or short, and the amount to take to the bank. A cash drawer connected to the printer opens at payment (see printers and cash drawer).

Devices

Prime POS runs in the browser on iPad, Android tablets, smartphones and PCs, so you do not need a dedicated register. You can open the POS on a phone and use it on the floor to take orders. Automatic printing uses the Prime POS Android app.

Keeps working when the internet drops

If the connection goes down, you can keep taking orders, printing kitchen tickets and taking payments. Everything is sent to the server when the connection returns, and nothing is recorded twice. Your data is backed up every day.