Choosing a POS your staff from abroad can use
When staff from abroad work on the floor or in the kitchen, the language and clarity of the POS directly affect order mistakes and how hard the job is.
Published · PRIME HUB Inc.
Why language matters
If staff cannot read the screen, learning takes longer and voids or discounts are easy to get wrong. If cooks cannot read the kitchen ticket, the wrong dish gets made.
5 things to check
- Screen language: can the POS and admin screen switch to a language your staff read?
- Kitchen ticket language: can you choose it to suit your kitchen?
- Menu names: can items have both a Japanese and a foreign-language name?
- Permissions and records: can voids and refunds need approval, with every action recorded?
- Guest menu: can the QR menu switch to another language?
Tips for Nepali and Indian restaurants
- Lots of options: spice level, naan or rice, the choice of curry in a set: can these be set up as options?
- Takeaway tax: does it switch to 8% for takeaway, keeping alcohol at 10%?
- Lunch and dinner: can the menu switch by time?
- Menu numbers: can staff enter items quickly by number?
Prime POS was built while running an Indian and Nepali restaurant in Japan. Its screens, kitchen tickets and guest menu work in Japanese and English (a restaurant POS in Japanese and English).
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