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How to manage restaurant orders more efficiently

Order mistakes cost more than the remade dish: they affect waiting times and how guests feel. Tackle each cause one by one.

Published · PRIME HUB Inc.

Why order mistakes happen

The table screen: busy tables with amount, guests and time at a glance.
The table screen: busy tables with amount, guests and time at a glance.

4 ways to work more efficiently

1. Enter orders on the POS

Choosing items and options removes misreading. Open the POS on a phone and enter orders at the table.

2. Use QR code ordering

Guests choose for themselves, so nothing is misheard (QR code ordering).

3. Print by category

Send food to the kitchen and drinks to the bar automatically, so nobody has to sort tickets.

4. Send cancellations as void tickets

When a void ticket prints in the kitchen for cancelled items, half-made dishes are not wasted.

The kitchen display (KDS): orders by table, with each item's kitchen instructions in red.
The kitchen display (KDS): orders by table, with each item's kitchen instructions in red.

At peak times

Being able to move items entered on the wrong table, and to move or merge tables, keeps things calm when it is busy (table management).

Related Prime POS features

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